Frequently Asked Questions

Everything you need to know about shopping with POR-15.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, POR-15 ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Quality and ethics are at our core. We partner with certified manufacturers who prioritize sustainable fabrics and fair labor practices to ensure our high-fashion pieces are responsibly made.